Temporarily disable any anti-virus or security programs and attempt to decompress the file again. An anti-virus or security program may be preventing the software from decompressing. If you don't know the administrator password, please contact the computer's Administrator for assistance. You may be prompted for the administrator password. You may not have enough permission for the account that you're logged into. Try logging in as an Administrator or right-click on the downloaded file and then left-click on Run as administrator. Windows 10 Users - If you're using Microsoft Edge, try using a different web browser to download the software. There are s everal possible causes of this issue: This error occurs when the computer encounters a problem while extracting the downloaded file prior to installing the software.
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